Connectivity

You’d think connecting people would be easy but just consider that Dave in Sales refuses to give up his old clamphone, your customer contact centre has just decided to change mass email provider, the CEO has bought a chalet in the Swiss Alps and wants to do a video conference call with the Australia office every Sunday evening (when you usually do the back-ups). It is good to talk and it is even better to be able to talk. That’s where we come in.

From simple, everyday fixes to connectivity such as getting everyone to use SharePoint, to multimillion pound sales presentations over a Citrix network, you need a partner that understands it all and will get it purring like a kitten. We will help you create a realistic and genuinely transformational, unified communications strategy. And then will buy it and fit it for you.

Unified Communications

What you absolutely do not want is a tech blooper over something as simple as a conferencing system. You need to know that your people are fully empowered to drive your business forward and that means ensuring that the “on” button does exactly what is expected of it. However, technology being what it is, you also need to know that you have a support partner who will bulldoze these potential issues away should they ever arise (perhaps the cleaner has kicked the lead out).

Here are some of the unified communications technologies we supply and support:

  • Microsoft Teams and Skype for Business
  • Hosted Telecoms
  • On-Premise PBX Systems

It would be remiss of us not to mention that security is a major factor in the onboarding of new unified communications technologies. You may wonder what that has to do with video conferencing but the age of facial recognition is now with us and alongside that comes the individual’s right to privacy… in this case, their own face. GDPR covers this and we are fully versed in all of your obligations:

  • Endpoint Protection
  • Managed Firewalls
  • Email Filtering

Coronavirus 24th Mar

As of 5pm on Monday 23rd of March Manchester IT made the decision to close down our physical offices due to the outbreak of Covid-19.

 *** All staff will work from home and continue to answer calls and pick up tickets as usual. ***

Please be aware that at 11am every day the phone lines will close down whilst we carry out Team meetings, therefore during these times we ask that you leave a voicemail for us, and we will come back to you at our earliest opportunity.

We thank you for your patience during these difficult times.

In the meantime please stay safe.

Kindest Regards

Manchester IT